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Identity Resolve

The assistant conversation service and AI service resolve an active channel binding to an active person. found=false omits person_id and contexts. contexts lists effective product, tenant and project combinations; repeated product_code filters by product code. verified_at is null until verified; inbound_message and self_completed sources both qualify for conversation and delegation. Cache entries are invalidated by channel, person, membership, role and entitlement events.

GET https://id.test.globalbes.sg:9443/internal/control/v1/identities/resolve
Called byAssistantAI AuthService certificate
Query
string
Control canonical binding type: phone, whatsapp, email or an explicitly registered binding type. The assistant conversation service supplies the canonical binding type and identifier from the inbound message.
string
Control canonical identifier: E.164 with plus for phone, without plus for whatsapp; lowercase email. Input is normalized before lookup.
array
Optional repeated query parameter; include contexts only for these product codes.
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GET /internal/control/v1/identities/resolve
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Caller tags:BOSSTenant adminAll productsMobile appMessagingControlAIAssistantPlatform opsLegacy productsCI release