API Console
test
Sign in with BES

Support Grant Close

Ends a support grant when the task is done, without waiting for it to expire. Closing goes through hard invalidation: the staff member's contexts in that scope are marked stale and the cached snapshot dropped in the same chain. Closing the same grant twice returns the record with its original closed_at and close_reason; a reason supplied by a repeated call is ignored because no second close or audit fact occurred, and nothing is queued again. A grant that already expired is returned as it is. The grant record is kept: the issue, the use and the close are all audit entries and are what a compliance report is built from.

POST https://id.test.globalbes.sg:9443/internal/control/v1/support-grants/{support_grant_id}/close
Called byBOSS AuthService certificate
Path
uuid
Headers
uuid
Optional acting person; permissions are intersected with the calling service and resolved in the target tenant.
Body
string
uuid
The grant's product; a product-bound caller cannot close another product's grant.
string
Why it is being closed. Recorded only by the first call that performs the transition.
uuid
Optional. Must match the grant's tenant when given.
Sign in to sendBrowsing needs no sign-in
Request preview
POST /internal/control/v1/support-grants/{support_grant_id}/close
Response

Choose an API and send a request.

Caller tags:BOSSTenant adminAll productsMobile appMessagingControlAIAssistantPlatform opsLegacy productsCI release